Foolproof Client Care Tips for Busy Salon Owners

Foolproof Client Care Tips for Busy Salon Owners

As salon/spa owners, we find ourselves taking on a lot of roles! Many of us have to be the receptionist, manager and, of course, the lash artist (or cosmetologist/nail tech/ esthetician/makeup artist etc.). With our busy schedules and long list of responsibilities,...
Mastering the Art of Pre-Booking

Mastering the Art of Pre-Booking

If there’s one thing that nail techs, hair stylists, lash artists or any other professional in the beauty industry have in common, it’s that our services are retention based. No service in our industry is a “one and done” deal. We need clients to return in order to...